{"id":1080,"date":"2026-02-03T17:29:35","date_gmt":"2026-02-03T16:29:35","guid":{"rendered":"http:\/\/mivv2026.local\/mivv-kundenservice\/mivv-kundendienst-nach-dem-kauf\/"},"modified":"2026-02-16T17:42:05","modified_gmt":"2026-02-16T16:42:05","slug":"mivv-kundendienst-nach-dem-kauf","status":"publish","type":"page","link":"https:\/\/dev.mivv.com\/de\/mivv-kundenservice\/mivv-kundendienst-nach-dem-kauf\/","title":{"rendered":"MIVV Kundendienst nach dem Kauf"},"content":{"rendered":"\n<div class=\"wp-block-columns sezione-faq-assistenza is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h2 class=\"wp-block-heading\">Technische Informationen<\/h2>\n\n\n\n<p>Lade das offizielle MIVV Handbuch mit technischen Informationen im PDF-Format herunter. Es enth\u00e4lt grundlegende Hinweise zu Homologation, Wartung und Sicherheit.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-black-background-color has-text-color has-background has-link-color wp-element-button\" href=\"\/wp-content\/uploads\/2026\/02\/libretto-istruzioni-prodotti-mivv.pdf\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">PDF herunterladen<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Eine Supportanfrage senden<\/h2>\n\n<p>F\u00fclle das untenstehende Formular aus und gib so viele Details wie m\u00f6glich an. Bilder sind entscheidend, damit unsere Techniker deine Situation korrekt analysieren k\u00f6nnen.<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Bitte halte den Produktcode bereit, um den Vorgang zu beschleunigen.<\/p>\n<\/blockquote>\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f86136-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"86136\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/1080#wpcf7-f86136-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"86136\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f86136-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"mivv-form-post-vendita\">\n\t<fieldset>\n\t\t<legend>Kunden- und Produktdaten\n\t\t<\/legend>\n\t\t<div class=\"mivv-grid-half\">\n\t\t\t<p><label for=\"post-nome\"> Vorname <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"post-first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"post-nome\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Z. B.: Mario\" value=\"\" type=\"text\" name=\"post-first-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"mivv-grid-half\">\n\t\t\t<p><label for=\"post-cognome\"> Nachname <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"post-last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"post-cognome\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Z. B.: Rossi\" value=\"\" type=\"text\" name=\"post-last-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"mivv-grid-half\">\n\t\t\t<p><label for=\"post-email\"> E-Mail <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"post-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"post-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"email@beispiel.de\" value=\"\" type=\"email\" name=\"post-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"mivv-grid-half\">\n\t\t\t<p><label for=\"post-codice\"> Produktcode <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"post-codice\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"post-codice\" aria-invalid=\"false\" placeholder=\"Z. B.: H.044.LXB\" value=\"\" type=\"text\" name=\"post-codice\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"mivv-grid-full\">\n\t\t\t<p><label for=\"post-tipo\"> Art des Problems <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"post-tipo\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"post-tipo\" aria-required=\"true\" aria-invalid=\"false\" name=\"post-tipo\"><option value=\"\">&#8211; Bitte ausw\u00e4hlen &#8211;<\/option><option value=\"Schwierigkeiten bei der Montage\">Schwierigkeiten bei der Montage<\/option><option value=\"Fehlende Komponenten\">Fehlende Komponenten<\/option><option value=\"Optisches\/qualitatives Problem\">Optisches\/qualitatives Problem<\/option><option value=\"Homologation\/Zertifikate\">Homologation\/Zertifikate<\/option><option value=\"Sonstiges\">Sonstiges<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/fieldset>\n\t<fieldset>\n\t\t<legend>Problemdetails\n\t\t<\/legend>\n\t\t<div class=\"mivv-grid-full\">\n\t\t\t<p><label for=\"post-messaggio\"> Detaillierte Beschreibung <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"post-message\"><textarea cols=\"40\" rows=\"5\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"post-messaggio\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Beschreiben Sie bitte das aufgetretene Problem...\" name=\"post-message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"mivv-grid-full\">\n\t\t\t<div class=\"upload-container\">\n\t\t\t\t<p><label class=\"upload-box\" for=\"post-file\"><br \/>\n<span>Laden Sie ein Foto des Problems hoch (max. 2 MB)<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"post-file\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.pdf\" aria-invalid=\"false\" type=\"file\" name=\"post-file\" \/><\/span><br \/>\n<\/label>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/fieldset>\n\t<div class=\"mivv-form-footer\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"privacy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Ich akzeptiere die Datenschutzrichtlinie<\/span><\/label><\/span><\/span><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-dark\" type=\"submit\" value=\"Meldung senden\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Technische Informationen Lade das offizielle MIVV Handbuch mit technischen Informationen im PDF-Format herunter. Es enth\u00e4lt grundlegende Hinweise zu Homologation, Wartung und Sicherheit. Eine Supportanfrage senden F\u00fclle das untenstehende Formular aus und gib so viele Details wie m\u00f6glich an. Bilder sind entscheidend, damit unsere Techniker deine Situation korrekt analysieren k\u00f6nnen. Bitte halte den Produktcode bereit, um [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1050,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1080","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.mivv.com\/de\/wp-json\/wp\/v2\/pages\/1080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.mivv.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.mivv.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.mivv.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.mivv.com\/de\/wp-json\/wp\/v2\/comments?post=1080"}],"version-history":[{"count":1,"href":"https:\/\/dev.mivv.com\/de\/wp-json\/wp\/v2\/pages\/1080\/revisions"}],"predecessor-version":[{"id":1081,"href":"https:\/\/dev.mivv.com\/de\/wp-json\/wp\/v2\/pages\/1080\/revisions\/1081"}],"up":[{"embeddable":true,"href":"https:\/\/dev.mivv.com\/de\/wp-json\/wp\/v2\/pages\/1050"}],"wp:attachment":[{"href":"https:\/\/dev.mivv.com\/de\/wp-json\/wp\/v2\/media?parent=1080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}